Order by Phone, Fax or E-mail:
To order by phone, please call 808-391-5215, fax 808-734-3288.  Since we do get most of our orders via E-mail & Fax, you may get an answering machine. You simply leave your name, number (repeat twice slowly) and product name and counts.  We will get back to you.
　
For e-mail order or inquiry, Click Here.  If you don't hear from us within 7 days, call us or e-mail again.  We don't open e-mail with no Subject.
** Fill in your order information. Highlight the order form, copy and paste it on your E-Mail program. And send it to us.**
Order by Mail:
Please be certain to send your completed order and billing information. Personal Checks take about 7 - 10 business days for US bank checks.
Send to: Ailana Kai P. O. Box 11344, Honolulu, Hawaii, 96828　
Shipping & Handling Charge

　

Shipping cost may vary depending on the weight of product items and size of box (dimensional weight) - see below. We use recycled boxes and try to minimize the size for each order. S&H is subject to change.
Price and Delivery
Price and availability are subject to change. It will take 2 - 4 weeks for delivery. Should you have any questions, please contact us by e-mail or fax. 

Return / Exchange

You can return or exchange your order within 14 days.  For over 30 count of products, $5.00 re-stock charge will be assessed. 

NAME
Mr. Ms. Mrs.
ADDRESS
Street Address:
CityState
Zip Code Country
CONTACT INFO.
TEL:
FAX:
E-MAIL:
SHIPPING/
DELIVERY ADDRESS (if it differs from the above)
Name:
Company:
Street Address:
CityState
Zip Code Country
TEL:
Delivery Date or Time Frame:  
PAYMENT
You'll receive total amount (invoice) from us.  Payment shall be made within 3 days from our invoice date.
For more information on PayPal: www.paypal.com

Name of Products

Color / Size

Number

Unit $

Total

Merchandise Total

(Hawaii Delivery: Add 4.5% Sales Tax)

  Shipping & Handling (see below). Please contact us.

Merchandise G. Total

　

U.S. Postal Service Priority Mail  * 4-7 days to the U.S. Mainland.

Under 1 cubic foot size of box. 

Up to 1 lb.

$ 6.95

 2 lbs.

$ 11.20

3 lbs.

$ 14.20

4 lbs.

$16.90

 5 lbs.

$19.35

6 lbs.  (ex. 25 of 9x7x3 tote bags)

$21.70
U.S. Postal Service Parcel Post  *4-6 weeks to the U.S. Mainland. 

Over 1 cubic foot are charged based on the actual weight or the dimensional weight whichever is greater. Following are sample calculation for Parcel Post Surface & Priority Mai.  as of January 2011. Subject to change.
12x10x4 tote:  Count, Total Weight, Size of Box, Parcel Post Surface, Priority Mail.
20 8 lb. 20x12x15 $ 17.03 $ 51.95
40 13 lb 16x13x19 $ 21.39 $ 55.50
55 17 lb. 26x17x17 $ 27.51 $ 82.80

2x2x2 Soft Lauhala box

160 5 lb 18x12x11 $ 14.34 $ 40.60
220 7 lb 23x19x10 $ 16.15 $ 57.85
300 9 lb 27x16x17 $ 27.51 $ 80.60 *

Wide Weave 3x3x3 cube lauhala box
65 9 lb 26x16x17 $ 27.51 $ 80.35

9x7x3 tote
27 6 lb 17x12x9 $ 15.03 $ 33.60

* Express Mail: $71.80 (Light weight but bulky box)
International - please ask for estimate. 
AILANA KAI
P. O. Box 11344, Honolulu, Hawaii 96828
tel: 808-391-5215   fax: 808-734-3288  e-mail: Click Here